Key Account Manager

To analyze existing customers and look for opportunities to grow sales revenue through key account management. 

This role is to facilitate and direct sales representatives out in the field and create business plans based on feedback from Key Account visits to gain more revenue from existing customers. 

A key part to this position is to create a link between the field sales, internal estimating, marketing, customer service, operations and product development.


As a Key Account Manager, the role will include the below:

Working with the Sales Director to create key account management plans.
Analyze sales data to look for growth opportunities with key customers.
Track and report conversion rates and GP for these accounts.
To take ownership of the key account plan for customers.
To book visits for field sales reps where needed and implement feedback from these visits.
To facilitate visit requests and account goals from the transaction team and manage the field sales rep’s diary.
Capture and log all individual account opportunities and track performance against initiatives.

Secondary Responsibilities

 Generate all necessary reports for the EMT as requested by the Sales Director.
Work with the IT department to automate KPI reporting where possible.
Suggest, review and implement KPI changes where appropriate.

Attributes / Experience

Positive and friendly can-do attitude.
Able to work in a team and have a positive impact on the great Strongdor culture.
Contribute with ideas of change to help the company on its journey of growth.
Naturally enquiring mind that enjoys the ‘treasure hunt’ of opportunities.
Previous experience in managing Key Accounts and delivering growth.
Previous Excel experience at intermediate level including formulas, charts and pivot tables.
A significant understanding of the commercial aspects of managing Key Accounts.

Why work for Strongdor?

Attractive salary and commission-based incentive program.
Real Living Wage Employer.
20 days holiday plus bank holidays per year.
Access to a company-funded Employee Assistance Programme (EAP) and Wellness App with Health Assured.
Great team culture with frequent staff events and company lunches.
A gift on your birthday using a 2m high spin the wheel with gifts up to £100 in value.
Branded workwear (optional) allocation each year.
Work for one of the fastest growing companies in the North West.
Free car parking on site.


This role is office based at our site in Carnforth.
Mon, Tue, Thu, Fri (7:30 am - 4:30 pm) and Wed (7.00 am - 4.00 pm).

Job Type

Full-time, Permanent


The salary is £ Dependent upon experience.
·        Monthly company bonus based on company performance and many other company benefit initiatives.

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