Internal Business Development Executive

Strongdor are recruiting an exciting position of Receptionist and Administration Assistant to join the team, based in Morecambe.  We are looking for an individual who is passionate about their role, delivering excellence in customer experience, and comfortable working in a fast-paced environment both in person and on the telephone. 

Company Overview:  

Strongdor is a rapidly expanding, leading steel door manufacturing company that prides itself on delivering high-quality products and exceptional customer service. We have established ourselves as a trusted name in the market, known for our innovation, reliability and commitment to excellence. At Strongdor, we are experiencing significant growth and are now recruiting a receptionist and administration assistant.  

Responsibilities

As an Internal Business Development Executive, the role will include the below:

 Taking inbound phone calls, emails and web forms.
 Starting new customers on their Strongdor journey through the on-boarding process mainly for larger prospects.
Using the resources available to bring customers on board e.g. welcome packs, arranging BDM visits, online meetings, or factory tours.
Gaining information about the customer, finding relevant contacts, looking for new business opportunities, new markets, new products, and reporting this into Pipedrive and starting a customer profile.
Ensuring that the “deal” has been responded to in a timely manor so that the “lead” turns into a ongoing customer which can be handed over to the key accounts team.

Secondary Responsibilities

To look for new business opportunities and assist Marketing in tapping into a new markets via phone calls to gain key information.
To prospect new customer that have not dealt with Strongdor in the past via phone, email, social media etc.
To assist the RSM’s with new appointments of qualified customers to gain new business.

Attributes / Experience 

Positive and hungry appetite for new business.
Someone that can persevere in a new business environment.
Can work as a team, delegate where needed so that focus and attention on key prospects is not lost.

Why work for Strongdor?

Attractive salary and commission-based incentive program.
Real Living Wage Employer.
20 days holiday plus bank holidays per year.
Access to a company-funded Employee Assistance Programme (EAP) and Wellness App with Health Assured.
Great team culture with frequent staff events and company lunches.
A gift on your birthday using a 2m high spin the wheel with gifts up to £100 in value.
Branded workwear (optional) allocation each year.
Work for one of the fastest growing companies in the North West.
Free car parking on site.

Hours

This role is office-based at our site in Carnforth.
Mon, Tue, Thu, Fri (7:30 am - 4:30 pm) and Wed (7.00 am - 4.00 pm).

Job Type

Full-time, Permanent

Salary

The salary is Dependent upon experience.
·        Monthly company bonus based on company performance and many other company benefit initiatives.